Privacy Policy for Klyde Android App

Last updated: [Date]

Introduction
Welcome to Klyde (“we”, “us”, “our”). Your privacy is very important to us. This Privacy Policy explains how Klyde collects, uses, stores, protects, and shares your information when you use the Klyde Android application (the “App”), and when you access our website at Klyde.in.

By installing or using the App, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our App.

1. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

Registration & login details (name, email address, password / access credentials)

Contact information—address, phone number—if you make purchases that require delivery

Billing / payment information (e.g., credit / debit card or other payment methods) when you place orders

b) Usage Data / Automatically Collected Information

Device information: device model, OS version, unique identifiers, device settings

App usage data: which screens/pages you visit, how long you use certain features, clicks / taps, interactions

Log data: date & time of your use, network & connection type, crash reports, performance metrics

c) Cookies & Similar Technologies

If parts of the App or linked web pages use embedded web content or WebViews, cookies / local storage may be used to remember preferences or login status

Third-party services (analytics, ads, push notifications) may use cookies or similar tracking technologies

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

To provide, maintain, and improve the App and our website

To process orders, fulfill purchases, and handle payments / deliveries

To personalise your experience (e.g., showing you relevant products, offers, wishlists)

To send you updates, promotions, notifications, and announcements (if you opt in)

To ensure security; detect, prevent, and respond to fraud, misuse, or other violations

For analytics and business insights—understanding how users use the app and what features are useful / need improvement

3. Data Storage, Security, and Retention

We store your data securely using industry standard methods. This includes encryption in transit (HTTPS, secure APIs) and protection of stored data.

We retain your personal data only as long as necessary to fulfil the purposes described (e.g. for order fulfilment, customer support, legal obligations, or until you ask for deletion).

We may store anonymised / aggregated usage data indefinitely for statistical and business analysis purposes.

4. Sharing and Disclosure

We may share your information in the following circumstances:

With third-party service providers who help us operate the App, process payments, host services, send notifications, perform analytics, or otherwise support our business. These parties are contractually bound to protect your data.

With delivery partners or logistics companies for fulfilment of your orders.

If required by law, legal process, regulation, or enforcement, or to protect rights, safety, or property.

In connection with a business transaction (merger, acquisition, sale of assets), your data might be transferred subject to the same privacy protections.

5. Your Choices & Controls

Account info and preferences: You can update or correct your profile data, email, address, password, etc., through the App / Website settings.

Notifications: You can opt-in / opt-out of promotional / marketing communications.

Cookies / Tracking: Depending on implementation, you may decline cookies or tracking in your device / web settings, though some features may not work fully without them.

Deleting your account / data: You may request deletion of your personal account and associated data; we will comply unless we need to retain certain data for legal or legitimate business purposes.

6. Children’s Privacy

The App is not intended for children under [13 / 16, depending on your jurisdiction].

If you believe we have collected data from a child under the applicable age without parental consent, please contact us and we will take steps to delete that data.

7. International Transfers

If you are using the App from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where we or our service providers operate.

We take steps to ensure your data remains protected equivalent to applicable privacy standards.

8. Third-Party Services & Links

We may use third-party tools (e.g. Google Analytics, payment gateways, social media integrations) which have their own privacy policies.

The App may include links to third-party websites. We are not responsible for their privacy practices; please review their policies.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top.

If changes are material, we will provide prominent notice (e.g. via the App, email) before the changes become effective.

10. Contact Us

If you have questions, concerns or requests about this Privacy Policy or about your personal data, please contact us:

Email: info@klyde.in

Phone: +91-9501670669